I followed the steps for a new password, but I didn’t get an e-mail. What to do?
The e-mail might have ended up in your spam or junk folder. You can recognize the e-mail by the subject ‘Set new password’. Move the message from your spam folder to your inbox, open it and follow the instructions. Did you not get an e-mail at all? Repeat the steps at ‘forgot password’. When you still don’t receive an e-mail, please contact your employer. Due to privacy legislation, we can’t access your credentials.